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Matobmobile Support FAQs

If you would like to contact the team please call 0845 2177712 within the hours of 8.30am to 6pm Monday to Friday. You can also contact the team at sales@matobmobile.co.uk
Category Scope Question
Total 119 Questions
Sales All Phones Why are the phones expensive?
Sales All Phones How can I pay for my Order?
Sales All Phones When Will I recieve my order?
Sales All Phones Do you deliver my area / country?
Sales All Phones What network shall i choose?
Sales All Phones Will the phone work with my existing SIM card?
Sales All Phones Will the phones in the Matobmobile range accept any SIM card?
Sales All Phones Does the phone work on Pay as You Go?
Sales All Phones Can I get the phone on a contract?
Sales All Phones If iam registered disabled am i able to buy without VAT?
Sales All Phones Is My New Mobile Phone Guaranteed?
Sales All Phones Where can i get more information about the phone?
Sales All Phones Do all the Matobmobile phones send text messages (SMSs)?
Sales All Phones Where can I purchase accessories or spare parts for my handset such a charger, battery or case?
Sales All Phones Can I upgrade my existing handset by using my current SIM card in a new Easy To Use Mobile handset?
Sales All Phones I have seen a product Id like, which is not available in the Matobmobile shop, what should I do?
Returns All Phones How do I return my phone?
Returns All Phones I've broken my phone, how can i get it repaired?
Returns All Phones My phone seems to have a fault?
Returns All Phones I have returned my handset and have not yet received my replacement or refund.
Support All Phones I placed my order and it hasnt arrived yet?
Support All Phones Where can i get a user guide for my phone?
Support All Phones I require some more technical advice for my easy to use mobile phone.
Support All Phones Where can i find my network's number?
Support All Phones How do I know if my credit is running low?
Support All Phones How do I top up my mobile phone?
Support All Phones The person on the other end of the phone can't hear me?
Doro Phone Easy 338 Support Doro Phone Easy 338 Doro Phone Easy 338 Mobile Phone Support FAQS
Doro Phone Easy 342 Support Doro Phone Easy 342 Doro Phone Easy 342 Mobile Phone Support FAQS
Doro Phone Easy 345 Support Doro Phone Easy 345 Doro Phone Easy 345 Mobile Phone Support FAQS
Doro Phone Easy 410 Support Doro Phone Easy 410 Doro Phone Easy 410 Mobile Phone Support FAQS
Doro Handle Plus 334 Support Doro Handle Plus 334 Doro Handle Plus 334 Mobile Phone Support FAQS
Doro Handle Plus 326i Support Doro Handle Plus 326i Doro Handle Plus 326i Mobile Phone Support FAQS
Doro Handle Easy 330 Support Doro Handle Easy 330 Doro Handle Easy 330 Mobile Phone Support FAQS
Amplicom M5000 Support Amplicom M5000 Mobile Amplicom M5000 Mobile Phone Support FAQS
Binatone Speakeasy Plus Binatone Speakeasy Plus Binatone Speakeasy Plus Mobile Phone Support FAQS
Legacy Phone Support Emporia Life My Emporia Life wont recognise my SIM card?
Legacy Phone Support Emporia Life My Emporia Life is stuck in a foreign language?
Legacy Phone Support Emporia Life I can't turn my Emporia Life on?
Legacy Phone Support Emporia Life Plus My Emporia Life Plus displays call failed
Legacy Phone Support Emporia Life Plus How often should i charge the battery?
Legacy Phone Support Emporia Life Plus What is Standby Mode?
Legacy Phone Support Emporia Life Plus The display on my emporia life plus is blank?
Legacy Phone Support Emporia Life Plus Can I make an emergency call with no credit?
Legacy Phone Support Emporia Life Plus How should I clean my Emporia Life Plus
Legacy Phone Support Emporia Life Plus My Emporia Life Plus is stuck in a foreign language?
Legacy Phone Support Emporia Life Plus More Miscellaneous Emporia Life Plus questions
Legacy Phone Support Doro HandleEasy How do i delete the programmed numbers from the doro handle easy?
Legacy Phone Support Doro HandleEasy What does the battery symbol mean?
Legacy Phone Support Doro HandleEasy How do I store names with the numbers?
Legacy Phone Support Doro HandleEasy What does the square and exclamation mark mean?
Legacy Phone Support Doro HandleEasy I can't turn my Doro Handle Easy on?
Legacy Phone Support Doro HandleEasy What do the symbols on the HandleEasy Mean?
Legacy Phone Support Doro HandleEasy 328 How do I delete numbers and Messages?
Legacy Phone Support Doro HandleEasy 328 How do I change or delete the speed dials ?
Legacy Phone Support Doro HandleEasy 330 How do I setup the emergency number on the Doro Handle Easy 330?
Legacy Phone Support Doro HandleEasy 330 How do I change the ringtone on the Doro Handle Easy 330?
Legacy Phone Support Doro HandlePlus 324 How do I program the numbers to the buttons on my Doro Handleplus 324?
Legacy Phone Support Doro HandlePlus 324 My other phone won't read the new SIM?
Legacy Phone Support Doro HandlePlus 324 How do I know if i have network coverage or reception on the doro handle plus 324?
Legacy Phone Support Doro HandlePlus 324 I can't turn my Doro Handle Plus on?
Legacy Phone Support Doro HandlePlus 324 How do i know if the battery is runnig low on my Doro HandlePlus 324?
Legacy Phone Support Doro HandlePlus 324 Does the Doro Handle Plus 324 have a keylock?



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